Thank you for your interest in our continuing education webinar on Patient Safety: A Guide to Ensuring Effective Communication About Dental Care! If you attended the live event, please fill out the webinar evaluation by EOD Friday, August 21 (required for CE credit). If you weren’t able to join us, a copy of the slides can be found by visiting our website below. The webinar recording will be available on our website tomorrow morning.

https://www.dentaquestpartnership.org/learn/online-learning-center/instructional-webinars/patient-safety-guide-ensuring-effective

Here are the links to the resources discussed during the webinar:

• Backgrounds for Providers to use during Teledentistry calls
• A Patient Guide to Visiting the Dentist
• Dental Patient Care in the Era of COVID-19
• Approaches for Prioritizing Care in Response to COVID-19

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Date: Thursday, August 6, 2020 - 010:00am PT / Duration: 1 hour / CE Credits: 1

The shutdown and reopening of dental practices due to COVID-19 has raised concerns about patient safety. This webinar will discuss communication strategies and tools such as teledentistry to address patients’ concerns and prioritize care management when returning to a dental care setting.

Presenters:

• Matt Allen, DDS, President, M David MI Inc.
• Carolyn Brown, DDS, M.Ed, Senior Strategic Advisor, DentaQuest Partnership for Oral Health Advancement
• Kathy Eklund, RDH, MHP, Director of Occupational Health & Safety, Patient & Research Participant Safety Advocate, The Forsyth Institute

Learning Objectives:

• Recognize the difference between communications and communication, and understand why both are necessary when helping patients return to dental care in a COVID-19 and post-COVID-19 environment.
• Understand the basics of a communications plan in conveying practice changes, additional armamentarium or office equipment and modified clinical treatments due to COVID-19.
• Explore a communications plan, like the one produced by the Organization for Safety Asepsis and Prevention (OSAP).
• Apply communication strategies to address patient concerns when returning to dental care settings.