Primary Goal: Help members recognize emergencies and navigate the system to get timely dental care.  

Summary: The video explains what a dental emergency is and the importance of seeking care promptly. Some of the most urgent conditions are severe tooth pain, infections, swelling, or injury to the teeth or mouth. Medi-Cal covers emergency services and encourages members not to delay care because of cost concerns. There is guidance on how to find a dentist quickly, which includes contacting a provider, calling the Medi-Cal Dental customer service line, or seeking urgent/emergency care when needed.